Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform. Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

You can see this anytime on your accounts dashboard. You can see this anytime on your accounts dashboard.

Visit the password reset page, type in your email address and click the `Reset` button. Visit the password reset page, type in your email address and click the `Reset` button.

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you. You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions. You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.

Dear Valued Maxipro Customer, We are committed to providing you with the best possible customer service experience. One of the most efficient ways to reach out to our support team is by using the Support Ticket System. This guide will walk you through the steps to submit and track a support ticket, ensuring that your concerns are addressed quickly and effectively. Why Use the Support Ticket System? Organized Communication: Your requests are properly logged, ensuring no detail is missed. Faster Response: Tickets are assigned based on the nature of the issue, ensuring that the right department handles your request. Progress Tracking: You can track the status of your inquiry from submission to resolution. Steps to Submit a Support Ticket Log in to Your Maxipro Account Visit the Maxipro Customer Portal and log in using your username and password. Navigate to the Support Section Once logged in, go to the Support or Help section found in the main menu. Create a New Support Ticket Click on Create New Ticket or Submit a Request. Fill in the required information such as: Subject: A brief summary of your issue. Category: Select the most appropriate category for your concern (e.g., Technical Issue, Billing, General Inquiry). Description: Provide a detailed description of your issue. The more information you provide, the quicker our team can assist you. Attachments (optional): If applicable, attach any relevant documents, screenshots, or files that may help us resolve the issue. Submit the Ticket After filling in the details, click Submit. You will receive a confirmation email with your ticket number for reference. What Happens Next? Ticket Assignment: Your ticket will be automatically routed to the appropriate department. Email Notifications: You will receive updates via email about the status of your ticket. Track Your Ticket: You can log in to the Maxipro Dashboard or portal under profile at any time to check the status and any responses from our support team. Tips for Efficient Support Be Specific: The more detailed and clear your ticket description is, the faster we can help. Check for Updates: Keep an eye on your email or the support portal for responses and additional requests for information. Respond Promptly: If we need further details, responding quickly will speed up the resolution process. Conclusion Our goal is to ensure that your experience with Maxipro is smooth and seamless. The Support Ticket System allows us to track your inquiries and provide the best assistance possible. Should you have any questions about using the system, please feel free to reach out through our customer service hotline. Thank you for choosing Maxipro! Sincerely, Maxipro Customer Service Team